This website is operated by Dieci Telehandlers Ltd. We take your privacy very seriously therefore we urge to read this policy very carefully because it contains important information.
Dieci Telehandlers Ltd ('we' or 'us') collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as 'controller' of that personal information for the purposes of those laws.
We collect the following personal information that you provide to us:
Some examples of when we collect this information include:
Personal information from other source
We may receive information about you from other sources. This information includes:
We will add this information to the information we hold about you for the following purposes:
To provide contact information to end users to facilitate support and warranties.
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
We may monitor communications such as emails and telephone calls for the following purposes:
A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects ('flash cookies') and single-pixel gifs. Such technologies can be used to track users' actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website.
For example we may use cookies to monitor and/or collect the following information:
This information helps us to build a profile of our users. Some of this information may be aggregated or statistical, which means that we will not be able to identify you individually.
In addition it should be noted that in some cases our cookies or similar technologies may be owned and controlled by third parties who will also collect personal information about you.
On the first occasion that you use our site we will ask whether you consent to our use of cookies. If you do not, cookies will not be used. Thereafter you can opt-out of using cookies at any time or you can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
For further information on our use of cookies, please see our website cookie policy .
For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org .
We collect information about our users for the following purposes:
Who your information may be shared with
We may share your information with:
We will not share your personal information with any other 3rd parties.
The provision of the following information is required from you:
This is to enable us to do the following:
We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
We will hold your personal information for the following periods:
These periods are no longer than necessary in each case.
We rely on the following as the lawful basis on which we collect and use your personal information:
The consequence to you of our use of your personal information is:
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We will also use technological and organisation measures to keep your information secure. These measures may include the following examples:
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.
We will not transfer your personal information outside of the EEA at any time.
Under the General Data Protection Regulation you have a number of important rights free of charge.
In summary, those include rights to:
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individual's rights under the General Data Protection Regulations (http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/)
If you would like to exercise any of these rights please:
From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.
This privacy policy was published on 10/02/2020 and last updated on 15/06/2023.
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by:
If you have any questions about this policy or the information we hold about you, please contact us by:
Calls will be answered at the following times: